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Refund Options

 

Direct Deposit (View Tutorial)

Your funds are electronically deposited in to the personal checking account of your choosing. Please refer to Direct Deposit of Refunds to learn more about Direct Deposit.

Check

If you do not choose direct deposit, your student account refund check will be mailed* to:

  1. Campus PO Box
  2. Your local address
  3. Your permanent home address
  • Keep your mailing addresses updated in WINGS
    • If the address on the student’s check is incorrect, the student can update their address through WINGS and request that a new check be mailed after 15 days from the date that the check was mailed.
  • If you do not receive your check within 15 days, please contact Bursar’s Office at 912-478-0999 to inquire about a replacement
  • Report lost or stolen checks immediately to Student Accounts at 912-478-0999
  • If you lose your check after signing it, Georgia Southern University is not responsible
  • Deposit/Cash your check as soon as possible. Stale dated checks (older than 90 days) may not be eligible for replacement (should you receive a stale dated check, please contact the Bursar’s Office)
    • If a student’s direct deposit was sent to an incorrect account, the money may be returned to GS from the bank. The student should update their eRefund account as soon as possible and GS will reattempt the deposit on our next refund cycle. If the funds are not returned from the bank to GS, the student will need to speak with the bank where the funds were sent.  

*Additional Refund Information:

Georgia Southern has a variety of automated processes that occur to create student account refunds. Below are some important points:

– Refunds generated from payments made by check are subject to a 14 day holding period to ensure the check has cleared.

– Refunds generated from credit card payments (as determined above) will be refunded to the credit card. If the credit card that was used to make a payment is no longer valid and the student received a credit card refund, the student must reach out to the credit card company to inquire on how to receive it. 

– Parent PLUS Loans: If the parent did not indicate ‘plus to student’ on the loan application, the refund will be issued to the parent in the form of a check and mailed to the address on the plus loan application.

– Overpayments from Flywire wire transfers will be held for future semesters unless a refund is requested by the student. The Refund will be sent to the Flywire originating source. For students wanting to request a Flywire refund, they must send an email to bursar@georgiasouthern.edu with their request.

“Keep your finances safe by keeping it private. Please be discreet when discussing your refund with others.”

Last updated: 8/14/2020